Toilet Anatomy and Common Problems

There is nothing worse than a leaking toilet for making a trip to the bathroom unpleasant, or a faulty flush for keeping toilets at the forefront of your mind when you would rather be thinking about something else!

If your toilet has a leak or a faulty flush, it will usually be down to one of the below parts needing fixing or replacing.


Fill valveAdept Plumbing & Gas - Toilet Anatomy and Common Problems

To get the toilet bowl and tank to refill to the right levels after flushing, a toilet fill valve is required. The fill valve lets the water into the tank and then closes off at the appropriate moment.

Common Problems

  1. A slow to fill tank, or tank not filling up
  2. A constantly running toilet, meaning the fill valve isn’t closing off and stopping the incoming water flow.

Flush valves

These release the water from the tank to the bowl during a flush.

Common problems

  1. Constantly running toilet
  2. A build-up of mineral deposits which restrict water from flowing into toilet bowl

Flush valve washer (flapper)

Being the leading cause of leaking or running toilets, these provide a seal for the flush valve and control the volume of water released into the bowl

Common problems

  1. Constantly running toilet
  2. Toilet intermittently refilling – meaning that the toilet is losing water internally or externally or the valve is opening from time to time

Braided hoses

These connect the toilet to your home’s water supply.

Common problems

  1. Faulty seal causing external leaks
  2. Overtightening leading to potentially extensive flooding
  3. Poor quality product installed. Adept Plumbing can supply and install burst proof braided hoses

Toilet seals

These seal the toilet to the floor, where the toilet water will flush down the drain.

Common problems

  1. Seal broken or cracked, causing external leakage around base of toilet

Rubber Flush Cone

This seals the flush pipe to the toilet pan.

Common problems

  1. These can also cause leakages as the rubber can perish over time
  2. A lack of proper seal caused by a faulty pan

Pan Connector

This connects the ceramic toilet pan to the PVC drain

Common problems

  1. This also relies on a rubber seal, which can allow foul odours to escape if it is perished
  2. Incorrect application of off-set pan connector can cause blockages, as these fittings restrict the flow of waste

If you are having an issue with any of the above toilet parts, Adept Plumbing and Gas are able to help. Give us a call on 0425 706 949.


Hydrotherm Heat Pumps

We recently replaced our hot water system with a Hydrotherm heat pump and are so happy with it we thought we would share some information on this wonderful product. This is the most economical heat pump on the market and you can purchase one direct from our supplier, using our unique partner code to receive further discounts. But first things first, lets learn about these heat pumps.

Why did we choose Hydrotherm? We love searching for a greener solution for our home, to both save money and help look after our environment. With a very high efficiency rating, Hydrotherm report that it is possible to save up to 68% off your electricity bills.

Some great features to note are:

  • The large integrated 275L tank provides enough hot water for 6 people.
  • It features an interactive controller, to personalise your settings to ensure the service is working at maximum efficiency.
  • It comes with a warranty and after sales service.
  • These hot water systems are strong and will last with external and internal marine grade stainless steel. And we think they look pretty stylish too.

What is a heat pump, how do they work and why are they so energy efficient?

A heat pump uses renewable energy, absorbing heat from the surrounding air to heat your water without the need for solar panels, batteries and inverters. Also referred to as ‘air-source heat pumps’, these systems are more efficient than conventional water heaters despite operating using electricity. They can save money and energy while reducing greenhouse gas emissions.

How do heat pump hot water systems work?

A heat pump system works by using a heat exchange system.

  • Outside air is pulled into the heat pump with a fan into the evaporator which contains a special refrigerant stored in the piping.
  • The warm air turns the refrigerant from liquid to gas.
  • A compressor pumps the refrigerant gas through a valve which compresses it. The result of this process is heat generation.
  • A heat exchanger moves the heat from the gas pipes to a water storage tank.

If you install a heat pump at your property, you will have purchased an energy-efficient, environmentally friendly product. These are easy to install and connect to your existing hot water plumbing.

If this sounds like a product you would be interested in, call Matt on 0425 706 949 to discuss further.

Ten tips to save you money on your plumbing!!!!!!

  1. Make sure you know how to turn your water supply to your house off in case of emergency. You will be amazed how many people don’t know how to carry out this simple money saving exercise. If you have to wait for a plumber to arrive to isolate your water the burst pipe could cause thousands of dollars of damage to your property.
  2. When going away for an extended period of time, isolate the water to your property. We have been called out numerous times to people arriving back from holidays to find three inches of water through the lower levels of their house.
  3. Periodically check all stainless steel braided hoses that are connecting your mixer taps and toilets to the mains supply. If there is any sign of rust or sharp wires protruding from the hose contact us to replace as these can cause damage if they were to blow.
  4. Buy a wet-vac. For the price of a plumbing call out you could purchase a good quality wet-vac. You would be amazed at the versatility of this appliance, from preventative maintenance to emergency clean ups. Once you have bought one you would never go without again.
  5. If you have a tile roof with valleys, you may have problems with tiles slipping down. The problem then is that any debris will get caught up on that tile stopping the flow of rainwater and causing roof leaks. The simple solution is to use a bead of silicon down the side of the tile to hold it in place.
  6. How to unclog a drain with pantry items:

    • 1 box of baking soda
    • A bottle of vinegar
    • A rag big enough to put intodrain hole opening to clog it up
    • A kettle full of boiling water


    1. pour half a box of baking soda down the drain.
    2. gather up the rag, having it ready at your side.
    3. pour half a cup of vinegar down and immediately after plug the drain with the rag so that nothing can escape. The interaction of the two ingredients will cause a mini volcano and they will want to come up and out of the drain.
    4.  leave this concoction in the drain for 30 minutes, and while you are waiting boil a kettle full of water
    5. after 30 minutes remove the rag and slowly pour the boiling water down the drain.
    6. all done, your drain should flow smoothly now! This process can be repeated as necessary.
  7. You should avoid using blue toilet tablets, bleach tablets or any other odour removers in your toilet cistern. They may get rid of the toilet odours but they can erode the rubber in the toilet, which may cause it to stop functioning over time.  You would be better off with the toilet duck deodorising duck discs.
  8. How To make sure your waste disposal last longer, clean it regularly. Throw two lemon wedges and a cup of ice in the disposal. Turn on the cold water and turn on the disposal. The lemon will help with the bad odors and the ice helps to get those blades sharp! When running your waste disposal, use a lot of COLD water. Hot water can liquefy grease and cause it to get stuck in the drain and clog the pipes.
  9. Try to never pour any grease fat or oils into your drains. Oils will eventually harden and clog up your drain. Pour the grease or oil into a can to cool and put it in the rubbish.
  10. Pump your septic tank out every five years to keep it in good working condition. While it may cost a bit to have this pumped out, the cost is much higher to have sewerage and back ups cleaned up and your septic tank replaced.


Holiday Season Preventative Measures!

Prevent a last minute plumbing blow-out with by keeping these in mind.

1. Check your gutters! If a storm occurs and the gutters are clogged, they will overflow. The water may run down your eaves and into the house. No one wants soggy presents at Christmas time.

2. Suspected leaks – find and fix them now before they encourage termites, undermine building foundations, not to mention the unsightly appearance of water damage inside your house if the in-laws are around.

3. Blocked drains – you don’t want drains blocking up if you have visitors coming to stay! Clues your drains are clogging up are if they are noisy, making gluggy noises or are slow to drain.

4. Check your braided hoses connecting toilets and taps. If there are sharp wires present or rusty residue, the hose could need replacing. You don’t want a split hose as you are doing the Christmas dishes!